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Diversity Works - Who we are
Diversity works is the hub of a network of
consultant trainers, led by John Twitchin and Tamara Lewis. We work in
partnership with The Centre for Intercultural Development (CI-CD).
Anti-discrimination
law in practice
Tamara Lewis is a practising solicitor, with specialist
expertise in Employment Law.
She co-produced 4 training videos in this field; she is author
of training materials and numerous manuals for BBC TV, Trades Unions, The
Employment Service, as well as a wide range of Guides and articles on
anti-discrimination law and practice in specialist journals.
She is author of Employment
Law: an Adviser’s Handbook (LAG, 7th edition, 2007).
Tamara brings particular experience of preparing and conducting cases before the Employment Tribunals, especially under anti-discrimination law. She also brings 20 years experience of conducting 3 – 5 day training courses on employment law including for staff of the Commission for Racial Equality, Racial Equality Councils, and the Fair Employment Commission.
Managing
Diversity training
John Twitchin has designed and run training for hundreds of
organisations in business, industry, universities and public services. He was
elected Fellow of the Chartered Institute of Personnel and Development for
“pioneering and innovative approaches in developing content, methods and
materials for trainers on diversity issues”.
Specialist ‘diversity issues’ at work:
anti-discrimination law and equal opportunities policy implementation, covering
gender, race, disability, age, sexual orientation, religions; recruitment and
selection; awareness and skills of intercultural communication; diversity in
relation to promotion: leadership capability frameworks and conduct of
appraisal; skills for resolving intercultural tensions and improving team
problem-solving; preventing and handling racial and/or sexual and /or
disability harassment; tackling the damaging effects of stereotypical thinking
at work, as influenced by the media; handling meetings to take positive account
of both gender and cultural differences; good diversity practice in virtual
communication.
Client lists and full data evaluation reports are available on request.
Training DVD/video productions
John Twitchin was for 25 years senior producer in charge of all BBC TV
management and industrial training output, and specifically of BBC diversity,
equality and multicultural programming. From among over 300 broadcast
programmes, he created the training videos most widely used globally for
anti-discrimination, equal opportunities, managing diversity and developing
awareness and skills of cross-cultural communication.
John’s training DVDs and manuals include Crosstalk (BBC Worldwide’s
longest selling training film); the prize-winning Recruitment Interviewing Across Cultures and Performance Appraisal Across Cultures;
the BBC’s MOSAIC
project, comprising 60 programmes on anti-discrimination and managing
diversity; Recognising Racial
Discrimination at Work; Equal before the Law?; Attitudes to Islam; Evidence
Unseen; Counselling and Advice across Cultures.
John directed the 3-part What Makes You Say That? - Cultural Diversity at Work for SBS Channel in
Australia; together with training videos on gender and cultural diversity in Leadership; Teams and Meetings; Virtual
Communication.
à
Training DVD/video productions:
full list for Business, Public Services, Education
à
DVDs/Videos
on Cross-cultural Communication
Publications
For list of 50 publications, including books, training manuals and
articles on diversity:
Conferences
2-day Management Open Seminars, Hawksmere
Ltd / BBC Worldwide.
4-week lecture tour of
International Conference organised by Centre for Ethnic Health, Melbourne.
§
Cross-cultural communication as source of
misdiagnosis
§
Equal
opportunities and portrayal issues
BBC Open University Production Centre.
§
Can We Get
It Right?
- damaging
effects of stereotypical image-making of BME groups.
International Broadcasting Trust (IBT): National Conference
§
Training
for Human Rights – the Intercultural Dimension
Council
of Europe Conference,
§
Anti-racism
and the Media
European
Broadcasting Union Conference,
§
Minorities
and Television: influence of stereotypical thinking
European
Media Organisations Conference,
§
Intercultural
Communication in Courts
National
Conference, Magistrates Association
§
Minority
ethnic groups and the courts
Annual
Conference, Justices’ Clerks’ Society
§
Promoting Multicultural
§
Image-making
of minority ethnic groups
Annual
conference, Librarians Association
§
Journalists’
practice in image-making of
minority groups on television
International
Conference,
§
Training Trainers:
International Cross-cultural Communication
EDS,
§
Cross-cultural
communication
Open
seminars for
§
Intercultural
communication
The
§
Intercultural
Communication: source of direct and indirect discrimination
National
seminar, Crown Prosecution Service
§
The
Diversity Challenge
National
Briefing Conference,
§
Diversity:
from Awareness to Practice
City
of
§
Doing
Business with
§
Customer
Managing across Cultures –
offshore outsourcing in India
Customer
Management International Conference,
§
Relationship
Management in global outsourcing
UNICOM,
§
Cross-cultural
Management in offshore outsourcing to India
Customer
Management International Conference,
§
Trading
with
Conferences and master-classes for UKTI; London Chambers of Commerce; FreshBusinessThinking; China/UK Business Council; Lloyd’s Marketing
Association, 2007
Academic research
§
visiting
lecturer and / or trainer at 98 universities and colleges
§
external validator to post-graduate
course ‘Intercultural Communication in Business’,
§
tutor of full 16-seminar undergraduate course,
§
founder-tutor
of ‘MA in Intercultural Communication’ course,
§
author of Staff Development in Multicultural Practice, paper in
"Towards a Multicultural University",
published by